Privacy Policy
Last updated: June 2026
Makhbot respects user privacy and is committed to protecting personal data.
1Data We Collect
We may collect:
Account data
- Name.
- Phone number.
- Email address.
- User address.
Vehicle data
- Car type.
- Plate number.
- Chassis (VIN) number.
- Insurance details (if any).
Service data
- Vehicle photos.
- Inspection reports.
- Repair and order history.
Technical data
- IP address.
- Device type.
- Usage data and site analytics.
2How We Use Data
We use data to:
- Provide the requested services.
- Manage orders.
- Communicate with customers.
- Improve the user experience.
- Prevent fraud and misuse.
- Comply with legal requirements.
3Data Sharing
Data may be shared with:
- Approved workshops and service centers.
- Shipping or transport companies involved in the service.
- Payment service providers.
- Government authorities where there is a legal obligation.
We do not sell personal data to third parties.
4Photos and Videos
The user agrees that Makhbot may photograph the vehicle before, during, and after the repair for the purposes of:
- Documenting the vehicle condition.
- Handling disputes and complaints.
- Improving service quality.
Marketing photos that include identifiable information are not published without the customer’s consent.
5Data Protection
Makhbot takes appropriate technical and organizational measures to protect data from:
- Unauthorized access.
- Unauthorized modification or disclosure.
- Loss or damage.
6Data Retention
Data may be retained for as long as necessary to provide the services or to fulfill legal and regulatory obligations.
7User Rights
The user has the right to:
- Request access to their data.
- Request correction of inaccurate data.
- Request deletion of data where legally possible.
- Object to certain types of processing.
8Cookies
The platform may use cookies to improve performance, the user experience, and to analyze site usage.
9Contact
For any privacy-related inquiries, you can reach us via: